Deep Dive tackles services for older people

The People Organisation has completed an independent review of services for frail elderly people within NHS Lothian, working in partnership with the Dementia Services Development Centre, based at the University of Stirling.

The Deep Dive approach used in Lothian has been developed jointly by Mark Butler, Director of TPO and Professor June Andrews from DSDC over the last five years.   

The Deep Dive methodology fuses specialist clinical expertise with managerial, policy, people management and governance knowledge to enable a quick, robust assessment to be given.

Mark Butler comments:

“We were delighted to respond quickly to what NHS Lothian needed.  Each Deep Dive is different but the outcome is always a clear and honest picture of how local services are working, together with a map of suggested changes to make them better.

“Deep Dives are a response to public sector leaders who say they want an alternative to reviews provided by large consultancies – a rigorous approach which gives better value for money and adds  genuine value.  The action-learning approach we built into the Deep Dive sees problems being resolved as the review is live, so many of the changes have already happened by the end of the review.  Our recommendations are not static and have been tested out before they are made.”

So far TPO and DSDC have undertaken six whole-system Deep Dives for health commissioners, local authorities and providers across the UK.

Typically each Deep Dive takes six weeks to complete, including an intensive three to four day on-site assessment immersed in the whole system.  We take trouble to meet staff where they work, walking through the system and testing out issues which have been picked up in our desk-top research.

The Deep Dive in NHS Lothian delivered a full report and supporting presentations within six weeks of commission for under £20k. 

More information of Deep Dives and a sample report can be found here

Date: Nov 15, 2013 — Category: Projects — Posted by: admin